Product Overview > Gaming Management > Reports
Controls
Control Reports can be used to identify and troubleshoot any highlighted hardware or software problems based on any significant events and / or variances reported by our management system. These reports include bill, handpay, cashless and points variances, and big wins, aswell a cash flow report that detects variances between transactions recorded on the system and actual meter values.
Configuration
Configuration reports detail extensively all current and historical data related to an individual gaming venue or area within the venue, or an entire operator’s estate, including e, slots, tables, jackpots, metering, cashless transactions, tickets and handpays. For example:Venue
Venue reports include opening and closing times, site currency and or currencies, and coin denomination/s.Slots
Slots reports involve manufacturer name, model, game name, coin and credit denominations, EGM currency or currencies, theoretical hold percentages, and communication protocol/s.Tables
This report lists game type, minimum bet, average bet, and opening and closing times.Jackpots
Within our jackpot configuration report, operators can view current configuration settings as well as historical changes to jackpots across both slots and tables. The report can also be used to verify meter movements against jackpot turnover, and review jackpot revenue (including jackpot provision contributions) per venue or for all venues. In addition, it allows easy access to individual, regional or group-wide revenue data, jackpot hits, participation win, total contribution and contribution per EGM.EGM and Metering
Listed or grouped by position, manufacturer, model, game (or multi-game), revenue exception or denomination, this report provides operators with a real-time holistic view of historical or real-time EGM performance.Jackpots
Similar to the information provided in our jackpot configuration report, our standard jackpot reports allow operators to verify meter movements against jackpot turnover, and review jackpot revenue (including jackpot provision contributions) per venue or for all venues. In addition, it allows easy access to all individual, regional or group-wide revenue data, configuration information, jackpot hits, participation win, total contribution and contribution per EGM.Cashless
All our drPlayerTracking and drCashless reports include the collection and collation of both player, and staff, card activity. This covers all cash and cashless transactions, as well as all cashless liability splits across cashable (redeemable) funds, promotional (non-redeemable) funds, and loyalty points.Tickets and Handpays
In addition to the ability to view all tickets and handpays by category (pending and redeemed) within an operators venue, or across an entire operator's estate, our associated liability movement tab also displays the number and value of tickets and handpays not yet redeemed (and yet to expire) from one gaming day to the next. In addition, the general ticket and handpay overview report details all handpays including those for which no ticket may have been printed, e.g. when payments are made directly to a player’s loyalty card.Tables
Our pit results dashboard report provides access to all consolidated data as recorded via drTableManagement and drPlayerTracking. The report covers a pit result overview, details all fills and credits, as well as individual results per table, each in separate tabs. Reports detailing results per day or session, points issued, side-bet game reports, and player reports that collate both buy-ins at the table and cash desk against cash out, are also all simple to configure and extract.Slot / Floor Manager
These reports provide an uncomplicated and easy-to-read dashboard that details revenue per day and per gaming position, including a broader consolidated daily report reflecting game play data for the entire gaming floor.Monitoring
View daily slots and table occupancies as well as daily, monthly and annual revenue comparisons, staff head counts, link status, and uptime on both slots and tables.
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