drCare

Product Overview > Operations Systems > drCare - Physical Distancing

Manage and maintain physical distancing, and your players' and staffs' safety via our player-centric drScreen technology or our drSMIB 2.0.

Distancing with drScreen

Manage physical distancing by auto-locking and auto-unlocking EGMs when players insert cash to play, and then again when they cash-out!.

OPERATOR BENEFITS

Automatically manage physical distancing between players;
No physical distancing shields required;
Suitable for drScreenFull, drScreenUltra, and drScreenMicro
Keep your staff and your players safe;
Auto locks EGMs on either side of an active EGM; and then
Auto unlocks those EGMs after gameplay

HOW IT WORKS

Initiate the auto-lock and auto-unlock set-up (learning) process with a staff card;
Follow the on-screen prompts and select the desired floor area, EGM bank, or single EGM you wish to configure;
Then use your staff card to ‘tap and select’ the EGM/s you wish to ‘teach’ to auto-lock when the primary EGM is being played; then simply
Follow this process for each relevant EGM on your floor.

Distancing without drScreen

Manage physical distancing by auto-locking EGMs when players insert cash to play; no drScreen required!

OPERATOR BENEFITS

Manage physical distancing between players;
No physical distancing shields required;
Auto locks the EGMs on either side of an active EGM;
Auto unlocks those EGMs after gameplay; and
Our integrated drCML fail-over system technology guarantees 24/7 uptime.

HOW IT WORKS

In order to access this technology, each zone and/or bank of EGMs must be linked to its own drSMIB 2.0;
An operator generated .csv file must then be created, and the relevant active EGM, and adjacent EGM, ‘IF’ interaction formula defined;
Our drSMIB 2.0 then tracks all gameplay data in real-time and feeds it to our drMap software;
This data is then matched against the ‘IF formula’ detailed in the .csv file and communicated back to each zone of EGMs via our drCML; in turn
Automatically managing which EGMs remain active and which are auto-locked as soon as gameplay commences; then
When a player cashes out, staff receive an automated ‘Sanitize Me’ notification to their Android drRoamingCashier device.
Note: The functionality to auto-lock an EGM as soon as a player cashes out is also available.