Complete Control. Fully Integrated.
Our modular, flexible ‘open’ casino management solutions gives you complete control of your casino floor. More than just management, it integrates third-party software to create a unified view of your operations and customer data.
drSMIB at the core
Our proprietary drSMIB is the heart of our platform. It syncs automatically with every other drSMIB to create a powerful ‘mesh network’. This means that in effect, only 2 drSMIBS need to be working to maintain full data integrity across your entire casino floor and all connected touchpoints. Upgrades and edits occur seamlessly, ensuring you always stay in control.
SYSTEM SOLUTIONS
Customise every aspect of your operations:
- Casino, casino group, and currencies used
- Access PINs, celebration lock-ups, credit meter limits, and downtime alerts
- Player ‘cool down time’ along with note, coin, card, and promotions acceptor settings (for example, ‘play cash ahead of free play)
Comprehensive slots control
Our slots configuration model offers endless possibilities. Packed with options, it gives you full control with a wide range of parameters and nearly limitless reporting capabilities.
- Serial numbers, denomination and hold percentages
- Manufacturer, machine model, and protocol details
- Denomination, bet, line, and note acceptor settings – ticket printer configuration options
- Player tracking, floor position, inventory, and power management
- Cabinet access control (for example, one or two doors open)
Operator benefits
- Auto-detect communication protocols and parameters (denomination, RTP%, game type and more)
- Multi-game and multi-denomination reporting
- Multi-currency capabilities
- Individual audit meter reporting
- Asset tracking and machine movement history
Real-time Table insights
drTableManager works effortlessly with our accounting, cage, and reporting modules, providing complete visibility of every table game in real time.
Operator benefits
- Supports Roulette, Blackjack, Poker, and Baccarat
- Multi-game and multi-denomination reporting at your fingertips
- Multi-currency capabilities
- Loyalty points includes double points to side-bet players
- Track and consolidate all cash and card transactions between players and automated or live cashiers
Easy multi-currency gaming
With this module, your players can easily switch between currencies while playing slots or tables. They choose their ‘source’ currency, select the ‘target’ currency (or currencies), and the system instantly links them with real-time exchange rates.
End-to-end cash and card transactions
drCage is a comprehensive solution that tracks and consolidates all cash and card transactions - between slots and tables players, automated or live cashiers and the cage.
Instant insights and flexibility
Our interactive, web-based, single sign-on drFloorManager gives you a real-time view of your entire casino floor. Permission-based access lets you and your team easily track EGMs, key operational and marketing events, and player activity across one or multiple floors.
Power features
- Customisable floor visualisation with heatmaps, search and filter functions
- Easily view active sessions, transactions, hand pays, and credit meters per EGM
- Manually link anonymous sessions to players
- Instant access to detailed player data (loyalty tier level, RTP, average bet, visit history, contact details, and more
Operator benefits
- Instant real-time floor performance visibility
- Floor layout and staffing optimisation, and promotional efficiencies
- Immediate exception and fault reporting with timely resolution to minimise downtime
Next level infrastructure management
Built on the same foundation as drFloorManager, drRewards, and drAnalytics, drServiceHub a single web-based tool that keeps your entire operation connected.
Power features
- Smart Start Page gives technicians a clear dashboard of errors and maintenance needs
- Quick filter and review of live or past events all in one place
- Flexible grouping and filtering so you can drill down by device type
- Operate PCs and servers remotely using VNC, no extra tools needed
Full F&B control in one place
Third-party point-of-sale software integration lets players use their loyalty points or casino wallet to pay for meal and drinks straight from their player card at any bar or restaurant. Players no longer need to queue to redeem loyalty points for a meal voucher.
Operator benefits
Centrally:
- Manage food and beverage inventory
- Track players’ preferred meals and drinks
- Easily reconcile loyalty points balances
Know what’s happening. Wherever you are.
Our drManagementApp is a mobile always-on companion for casino staff. Connected directly to the DRGT ecosystem, it delivers a real-time snapshot of your floor from anytime and anywhere.
Power features
- Live graphical floor views with multiple data layers
- You can switch effortlessly between venues
- Receive automated push notifications
- Simple third party party integrations through layered architecture
- Available on iOS and Android
Instant insights and flexibility
Our interactive casino floor maps let operators easily adjust machine and table positions with ease. Design new layouts, and track key events, such as ‘logic door open’, service calls, or player birthdays – as they happen.
Once configured, point your cursor over any slot machine to instantly see key data. Get details such as machine manufacturer, turnover, RTP%, current session info, hopper levels, note acceptance rates, and any other pre-defined criteria.
Customisable access for players and staff
Configure player and staff user settings to fit your casino's operating hours and shifts. Create specific user profiles or groups with defined access rights.
Effortless feature and device access
Easily configure licence keys to determine user access to system features and manage the number of connected gaming devices and drSMIBs.
