Insights at your fingertips
Advances in technology and the shift towards cashless gaming have provided operators with an overwhelming amount of player and gameplay data. To stay competitive, you need to act fast and from an informed position.
Whether it’s game or cabinet types, denomination options, EGM locations, downtime, staffing levels, cashier variances, or table game speed – you need real-time insights and exception reporting, delivered in a way that’s easy to digest and accessible from any device. That’s exactly what our casino reporting delivers.
Our drReportsBI ‘On-the-go’ Business Intelligence suite places all your gameplay data and reports at your fingertips, accessible from any device. Built with fully responsive web-based technology, it works across iOS, Android, and Windows devices, and desktops.
Power features
- Contemporary UI design
- Services-based software
- Version dependency check
- Application modularity ensures the easy switch on/off of features
- Extensibility for easy integration of new features
Operator benefits
- Access from any device, anytime, anywhere
- Uniform UI for easy navigation between applications
- Uniform user, role, and permission management
- Quick toggle between light and dark modes
Track every move
The slots reporting module tracks every transaction and event. It covers hard and soft meters, bet values, note and coin acceptance, hopper fills, loyalty points, and significant events like ‘door open’. Everything is tracked per individual gaming position or groups of positions.
Get real-time table data
Track table fills and credits, bill drops, chip inventory, game speed, average bets, chip liability, and loyalty points. Separate side-bet game reports, listed by position, provide insight into individual performance of each side-bet game, jackpot hits, and real-time or historical table occupancy.
Track wins - every jackpot, every tournament
Monitor every jackpot hit, tournament win, payout, theoretical win, hold comparisons and variances, as well as individual or combined jackpot contributions to total revenue.
Manage contracts with ease
These reports manage all contract related data - whether the agreement is based on participation with or without reimbursement, or rental-based with or without sales tax. We also manage slots that have one or more owners or operators simultaneously. Plus, we track when slot machines are moved between or within various gaming locations.
Stay on top of every transaction
Trace and track all inventory (totals), including variances by currency or chip type, at the start and end of each table’s shift. Reports detail transactional dates, times, types, values, and the associated cardholder – whether player or staff – who completed the transaction.
Control every cash movement
This report provides a clear view of shift data, including float amounts at shift opening and closing, plus the number and value of incoming and outgoing transactions. Summary reports cover single cash desk positions for one day or multiple shifts. It also identifies individual transactions per player, foreign currency totals, points movements, and inter-cash desk transfers.
Verify data instantly
Verify system-generated count data against manual count totals. Assess system generated table drop and tip value comparisons against those manually recorded in the count room.
Get non-gaming insights fast
Access a wide range of non-gaming reports that cover surveillance and human resources.
Fix system issues fast
Control reports flag and troubleshoot any highlighted hardware or software issues (via significant events and/or variances) reported by our management system. These include bill, handpay, cashless and points variances, as well as big wins. Cash flow reports also detect variances between system-recorded transactions and actual meter values, providing critical insights into discrepancies.
Track and configure everything
These reports capture both current and historical data for an individual gaming venue, specific areas within the venue, or an entire operator’s estate. This includes slots, tables, jackpots, metering, cashless transactions, tickets and handpays.
Key details covered
- Venue opening and closing times, site currency/currencies
- Slot manufacturer name, model, game, theoretical hold percentages, and communication protocols
- Table game type, minimum and average bets, opening and closing times
- Jackpot configuration settings, historical changes to jackpots across slots and tables (locally, regionally, or group-wide), verification of meter movements, and a review of jackpot revenue (including provision contributions) per venue or across all venues
Precision slots data, anytime
This report gives operators a comprehensive view of historical or real-time slots performance. Easily track data by position, manufacturer, model, game (or multi-game), revenue exceptions, or denomination.
Stay on top of every jackpot
Jackpot reports let operators verify meter movements against jackpot turnover. Review jackpot revenue (includes provision contributions) by venue or across your entire operation. Easily access individual, regional, or group-wide revenue data, configuration details, jackpot hits, participation wins, and total contributions, all the way down to each slot machine.
Track cashless transactions easily
Player tracking and cashless reports capture and compile all player and staff card activity. This includes every cash and cashless transaction, and liability splits across cashable (redeemable) funds, promotional (non-redeemable) funds, and loyalty points.
Know what’s pending and redeemed
Detailed reports show every ticket and handpay by category – pending and redeemed. It includes a liability movement tab, tracking the number and value of unredeemed tickets and handpays (including those yet to expire) from one gaming day to the next. It also highlights handpays without printed tickets, such as direct payments to a player’s loyalty card.
Full tables insights
Our pit results dashboard provides a full overview of fills, credits, and individual table results – each in separate tabs. Easily configure and extract daily or session reports, side-bet game data, player activity, buy-ins at the table, and cash desk against cash outs.
Total overview of your gaming floor
Get a clear, easy-to-read dashboard with daily and per gaming position reports, including a broader consolidated daily report reflecting gameplay data across the entire gaming floor.
Monitor revenues and uptime effortlessly
Monitor slots and table occupancy, compare daily, monthly, and annual revenues. Track staff headcounts, link status, and uptime for slots and tables.
